TW-Policy

About Team Wildfire

  • Team Wildfire was established in 2013 by Birdy / Lyra Phoenix
  • General Manager: Miwa Bunny
  • Most of our models are from our partners (VW, Honor Pro or MBS).

Team Wildfire Commission TOS

Team Wildfire Policy

Before you use a giftcard, we suggest you try to make a purchase to confirm if a ban has been placed. WE WILL NOT REFUND CREDIT ON GIFTCARDS. You can make an unban appeal to Miwa Bunny if you wish to be unbanned.

EXCHANGE | REFUNDS:
═════════════════════
NO REFUNDS FOR DOUBLE PURCHASES. Make sure you do not buy the same item more than once.
NO REFUNDS FOR WRONG PURCHASES please make sure you are buying the right thing.
NO REFUNDS ON GIFTCARDS.
If your item didn’t get delivered, DO NOT BUY the same item again! Check the redelivery terminal. If the problem persists, please go to the Team Wildfire Discord and submit a ticket.

FAILED TRANSACTION:
═════════════════════
In case of a failed transaction/delivery please visit one of our redelivery terminals placed in all our stores.
If the issue persists or the purchase is not showing up in the Casper Tech Redelivery System, please join our discord and start a CSR Ticket.
Team Wildfire Discord
If you do not have a discord account, please contact Miwa Bunny in-world and wait for a response between 24-48 hours.

CUSTOM WORK:
════════════════
Custom work is currently unavailable, best way to keep updated on when we open for customs is to join our discord: Team Wildfire Discord

BLOGGERS & REVIEW POLICY :
════════════════════════════
We are currently not accepting bloggers for our animations, nor do we share review policies. The Nero G-Force System comes with some sample animations from several wrestling animators including Team Wildfire. Your best bet is to check the HUD out.

USEFUL INFO :
══════════════
Team Wildfire was established in 2013 by Birdy / Lyra Phoenix
General Manager: Miwa Bunny
Most of our models are from our partners (VWE, VW, Sylvania Square and MBS).

USEFUL LINKS:
═══════════════
In-world Mainstore